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Behind the glamour of our cabin crew, the incredible image of our brand and the impressiveness of our aircraft, there’s another side to being an airline: high level operations, safety and security. Whether it’s health and safety in our offices and hangars, keeping customers safe onboard, how we use our IT systems or the operational aspects of flying millions of people across the world, we work hard to look after our people, our customers, our business and our reputation.

Airline Operations jobs

We strive to make sure our operations are the smoothest of the smooth. And we’re always looking for innovative ways to deliver our services safely, securely and with that Virgin Atlantic flair. To do all this, we need a world class team of superheroes. That’s why we offer a variety of roles, including Airline Security jobs and Airline Safety jobs. Discover more about our opportunities within Operations, Safety and Security below.

Crewing Officer jobs

Crewing Officers are responsible for the day-to-day operational control of available crew resources. By joining this team, you’ll ensure the correct amount of qualified crew for each flight is maintained. You’ll also support other team members by assisting with delays and disruption.

From day-to-day, you will:

  • Resolve any crew issues or enquiries in a timely manner
  • Effectively utilise crew resources for maximum efficiency on the roster
  • Maintain crew rosters and action any changes while being compliant with current regulatory requirements
  • Be responsible for the correct crew compliment for each department, ensuring minimal crew down

Who do we look for?

You should have previous crewing experience within the aviation industry and take pride in offering exceptional customer service to both the flight and cabin crew. In addition, you’ll enjoy working under operational pressure and be able to juggle multiple tasks simultaneously.

Medical Specialist jobs

In our Medical Services team, you’ll provide specialist medical advice to the business and ensure our robust risk management system is maintained. You’ll also be accountable for monitoring compliance standards and providing recommendations for appropriate medical solutions.

From day-to-day, you will:

  • Provide pilot medical training
  • Handle requests from the business for medical legal advice
  • Champion key medical risk initiatives or change programmes

Who do we look for?

As a Medical Services Specialist, you’ll be an NMC registered nurse on Part 1 of the register or equivalent AvMed. Due to the nature of the role, you will be part of a 24/7 on call scheme and should be able to cope with high-stress situations while ensuring confidentiality.

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Join our Airline Operations, Safety & Security team

Operations Process Specialist jobs

If you enjoy generating insights from data and have a passion for aviation, then this could be the ideal role for you. At Virgin Atlantic, we use data to take our operational performance to the next level and set ourselves apart from the crowd. If you want to contribute to this, we can offer a highly varied and stimulating career in operations.

From day-to-day, you will:

  • Manage cross-departmental projects to deliver actionable insight
  • Ensure everything is in place to guarantee the safe and efficient running of our operation
  • Utilise operational data to narrate our performance, identify trends and make recommendations
  • Work closely with our Resilience and Crisis Management teams, building solutions and leading initiatives that are deployed in times of operational disruption

Who do we look for?

We’ll expect you to take a hands-on and highly analytical approach. You should be able to digest large amounts of data and make actionable recommendations to inform future strategy. Previous experience of data visualisation tools and an extensive background in data is an essential part of this role.

Operation Officer jobs

Our Operations Officer role is based at our Operations Control Centre at The Base. Within this position, you’ll assist the controller in the delivery of our Virgin Atlantic flying programme. In addition, you will play a significant part in delivering a safe and regulatory compliant operation.

From day-to-day, you will:

  • Act as the focal point for communication regarding operational issues
  • Quickly, calmly and accurately gather, assess and disseminate relevant information
  • Continuously monitor global flight and weather to proactively mitigate any risk or disruption
  • Utilise technology to foresee any connecting passenger issues between Virgin Atlantic and joint venture partners

Who do we look for?

It is critical that you’re able to maintain calm efficiency within this role as you will have time pressures and multiple tasks to prioritise. Ideally you will have a technical understanding of several disciplines involved in aircraft operations, as well as knowledge of IT applications which are used in the operations field.

What qualities do you need to flourish at Virgin Atlantic?

We have a number of teams spread across the business and the globe. We’re diverse which means different roles require quite different skillsets. But overall, to work in this division you need passion, personality and a drive to deliver the exceptional service we’re known for safely and competently.

You’ll be trained to the highest industry standard, and we’ll help you develop the exceptional skills and abilities to be a part of this vital area of the business. Find out more about our unique culture to see if you’re the right fit for us.

What benefits are available at Virgin Atlantic?

Not only do we look after our passengers, we look out for our people as well. We’re proud to offer industry-leading benefits to ensure your career journey with us is full of life and opportunities. These include standby flights, discounted flights across other airlines for you and your family, discounts and deals across the Virgin group, and a private medical plan. Discover our whole range of benefits.

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