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Jayne – Administrator, Occupational Health & Wellbeing


Tell us a little about yourself? 

Just over 30 years ago I interviewed Richard Branson on the launch of his new airline – I was a junior reporter for the BBC and was sent to his houseboat to capture the moment when the CAA gave him permission to operate his airline. Never in a million years did I think I would be working for Virgin Atlantic and I joined the company just as the 30th anniversary celebrations kicked off. I knew I had made the right choice to join when a sparkly box arrived in our office full of party poppers, streamers, balloons and cake. Not every day is a party but I love the energy and unpredictability this job brings. I start out expecting an average day of booking in appointments, taking calls, chasing forms and sorting out admin stuff. But it never really turns out like that as there is always something else to amuse and challenge and turn my day into a not-so-average one.

Tell us about your role?

Most of my career has been spent in journalism and public relations – with health issues being of particular interest, so it was really interesting for me to see a side of the airline business that is not always known about. The specialist nurses and doctors who work here help managers and their staff with their health and well-being issues. I most enjoy the ‘people’ side of my job – talking to everyone from senior staff and Captains to Contact Centre staff; meeting the workforce at our Airports and Contact Centres as well as hosting well-being events around the business.

Alongside the day job, I also get involved in VAA’s charity work and help raise money for the WE foundation which in turn supports initiatives all over the world and helps improve the lives of families in Africa, India, China and the UK. So far I have been a zombie, an elf, a pantomime Dr and a helper at a major schools event at Wembley. On each of these occasions I have been amazed at the energy and enthusiasm shown by my colleagues from all over the business and their commitment to having fun and raising money.

How would you describe the culture at Virgin Atlantic?

At Virgin Atlantic it’s very much, Yes We Can – a culture of helping and making things happen.

Do you have any words of encouragement for anyone comtemplating applying for a role at Virgin Atlantic?

Virgin Atlantic and Virgin Holidays are fully inclusive and there is no barrier to age, identity or cultural background, so I would say, ‘What are you waiting for?’

What is your best memory of working at Virgin Atlantic?

Alongside the day job, I also get involved in VAA’s charity work and help raise money for the WE foundation which in turn supports  initiatives all over the world and helps improve the lives of families in Africa, India, China and the UK. So far I have been a zombie, an elf, a pantomime Dr and a helper at a major schools event at Wembley. On each of these occasions I have been amazed at the energy and enthusiasm shown by my colleagues from all over the business and their commitment to having fun and raising money.

How would you sum up Virgin Atlantic?

Energy

 

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