Ebele – Senior Analyst, Technology
Ebele joined Virgin Atlantic 6 years ago and works as a Business Analyst in the Technology team. Prior to joining Virgin Atlantic she worked with a few different companies gaining experience across a range of projects and areas. ‘Having flown with Virgin frequently, I was quite interested in experiencing what it felt like working with such a great brand as Virgin and so applied for the position here’. says Ebele.
‘Virgin’s flair and passion for its customers and employees is different from every other company I have worked for’. ‘Employees have a real can-do attitude and always put the customers first, pulling together in critical situations to ensure that customers are taken care of and issues resolved. This applies not just to external customer facing colleagues but also to office based colleagues who deal with internal customers’.
Working as a Senior Business Analyst as part of Virgin Atlantic’s Business Systems team she currently works across a range of business areas to deliver changes involving Technology and business processes across the company. I have been involved in various work-streams and projects within the Commercial, Customer, Operations and Corporate platforms across multiple business areas within Virgin Atlantic such as Engineering, Flight Planning, Flight Operations, Crew Control, Crew check-In, Loyalty, Airport Operations and Virgin Holidays (Accounts Payable) so I get to deal with real variety in my day to day work.
During my time at Virgin Atlantic I have also attended a number of courses and I have had the opportunity to contribute towards Virgin Atlantic’s Working Group Initiative working on ways to improve the Benefits Management Process to ensure that project benefits are well defined, planned, measured and tracked from the start of the programme or project investment until realisation of the last projected benefit. This has given me exposure across other business areas as I have needed to work closely with stakeholders across the organisation.
‘It’s working with colleagues who are professional and passionate about what they do that makes working at Virgin a lot more fun and enjoyable!’ says Ebele. The role also gives me exposure to different parts of the organisation through delivery of projects which I might otherwise not have so I’m able to build relationships through the work I do which is great.’
Advice to people thinking of pursuing a career in Technology
‘With the world around us advancing technologically, people with a background in Technology tend to be in high demand in the job market these days so if you get an opportunity to study Technology early I would certainly recommend it as you will definitely be well placed’ says Ebele.
Career Opportunities at Virgin Atlantic
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