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Job Details

Salary: Competitive
Hours: 37.5 per week, Mon-Fri
Location: Crawley, West Sussex
Contract: Permanent
Closing Date: 25th February 2021

Many of our staff at Virgin work flexibly and in many different ways, including different core hours or remote working. Please talk to us at your application or interview stage about the flexibility you need. We can't promise to give you exactly what you want, but we are happy to explore what's possible for the role

In a nutshell

At Virgin Atlantic, we’re just as passionate as we’ve always been about becoming the most loved travel company. It’s been an uncertain year, for us, for everyone. There’s been ups and downs, some successes, and some sadness. One thing we know for sure – this year has shown that when we combine our brand with the power of amazing people, we make something truly magical.

Virgin Atlantic is still proudly flying, creating the same fabulous flight experience we’re famous for, and we’re busily laying the foundations for a profitable future. We know that the right people are key to creating success – so we’re looking for someone brilliant to join our team and help us achieve our vision. Perhaps that’s you? We’d love to find out.

In this role you'll be accountable for the timely and accurate reporting of all airline passenger revenue through omni-channel passenger ticket sales and act as the SME for passenger revenue reporting to the wider business. Revenue data is used for company financial statements and supports a wide range of critical decision making across the Virgin Atlantic organisation – it is company critical that the extraction, reconciliation and control governing this data is delivered in a reliable and timely way in line with business requirements. You will lead a team of 3 where you'll be accountable for the accurate reporting of VAA revenues and will play a key role in the monthly hand-off between the RPA reservation system and Oracle.

You will make a significant contribution towards developing and improving revenue reporting both within Finance as part of the month end process; but also the reporting needs of our commercial partners (Sales, Revenue Management, Data Insight etc.). This will require you to be willing to lead and direct project teams as well as inspecting, cleansing and transforming revenue data to support commercial decision making. You will act as a key contact in Revenue Accounting/Financial Accounting, helping stakeholders (Project or BAU) understand the complexity of revenue reporting and ensuring project change or new business requirements are appropriately controlled and understood. With accountability for understanding and challenging the data that is produced by RPA and continually looking to improve revenue processes you'll drive more accurate, efficient and robust revenue data as well as ensuring that the outputs are understandable to non-specialists. As the role and department continue to evolve, this role will sit as a key part of the businesses aspiration to have common view / “truth” for flown revenue and therefore it is expected that you will be taking a leading role in helping shape the revenue reporting architecture at Virgin Atlantic.

You'll also support efficiency improvements in the Revenue Accounts department by providing insight on areas that have the opportunity for streamlining, whether it be through systems and/or process changes. With respect to Financial controls you will be expected to ensure that controls/quality assurance frameworks are kept up to date, communication channels with the rest of the department are maintained, changes to systems and reporting judgments are well controlled and accounting is performed accurately with minimal adjustments. It is expected that you will ensure a right first time, every time reporting culture. You will also be actively involved and sometimes sponsoring major systems projects (e.g. Expanded JV reporting, Billing Rejections Improvements, New Route Implementation considerations, etc).

About you

To be successful in your application we're looking for someone who has proven analytical skills as in this role you'll be working with large data sets. You will have the ability to prioritise in a high pressured situation, be proactive, and have the ability to adapt to fast changing situations. Learning quickly you'll have the ability to convey complex information simply.

If the above sounds like you and you have in-depth revenue accounting systems and process experience along with excellent interpersonal skills enabling collaborative working at all levels then we would love to hear from you.

Be yourself – Our differences make us stronger

Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.

Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.

You'll be assessed against our values for a selection of your interview process, learn more about them here: Our Values