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Job Details

Salary: Competitive per annum plus excellent benefits
Contract: Permanent

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The Base, Crawley, West Sussex
Closing date: 2nd February 2020

In a nutshell

This is a fantastic opportunity for a Manager - Programmes and Reliability to lead a team of Engineers who support the entire Virgin Atlantic (VAA) fleet. You will be accountable driving their output in support of the airlines safety, security and operational performance targets, within agreed financial constraints.

You will liaise closely with operational stakeholders, internal and external support providers, OEMs and regulatory bodies and be the main technical referral point fir the development and oversight of VAA Maintenance and Reliability programmes.

Day to day

Budgetary Control Contracts/Negotiations/Vendor Management

Compile an annual manpower budget, modifications and training cost requirements for inclusion in the FTM budget.

Monitor and manage expenditure against defined budgetary limits.

Provide Maintenance Programmes and Reliability support for contract negotiation and management.

Develop effective relationships with key stakeholders (TC holders, OEMs, MROs, EASA, UK CAA etc.)

Ensure modifications and maintenance is forecast accurately and spend controlled per budget.


Investigate occurrence reports and deliver corrective actions to prevent and mitigate reoccurrence. Prioritise those with highest risk and severity.

Ensure Department procedures and Local Office Instructions are followed by the team and that they reflect all the relevant business processes, regulatory requirements and are up to date

Develop and maintain safety culture that is consistent with Virgins Safety Management System.

Communication Policy & Strategy

Deliver effective communication to the team, management, Engineering and the airline, ensuring escalation strategies are developed.

Actively encourage & manage relationships within Engineering, with Airline departments and outside companies. Key relationships: Aircraft/Engine/equipment manufacturers, MRO, Service Providers and leasing companies.

Set the Fleet Management strategy for modifications, maintenance programmes and maintenance/work scoping policies to ensure safety, reliability and fully optimised life lease cycle cost management.

Manage strategies for future regulatory rule making e.g. NPAs, NPRMs, airspace requirements etc.

Ensure the Maintenance and Engineering System functionality is used to full effect, to carry out the functions of the department and that the system is fully integrated into the department business processes.

People and Performance Management

Provide sound leadership and manage the team’s performance to achieve the business plan objectives

Ensure all technical, recurrent, professional and commercial training requirements are defined, planned and implemented to maintain and build the technical knowledge, skills required to ensure that regulatory requirements are satisfied.

Provide sound leadership and direction, developing a multi-disciplinary team that can support the requirements of Engineering to comply with all aspects of EASA regulations whilst ensuring fleet availability.

Ensure adherence to the departments Health & Safety policy to ensure a safe working environment for all employees.

Staff performance and development through regular appraisals, one-to-ones and team meetings.

Technical Management

Set fleet equipment and maintenance policies based on safety, technical performance, reliability and cost of ownership, with a firm focus of life cycle cost management.

Deliver the highest safety standards whilst ensuring maximum operational reliability, at optimum cost through effective decision making.

Review technical data provided by OEMs, Vendors and regulatory agencies to ensure appropriate actions are taken within defined timescales and budget.

Provide technical support to the Engineering Organisation to ensure safe, punctual, efficient and cost effective operation of the VAA fleet. Also for acquisition or disposal programmes.

Optimise the Maintenance Programme for each fleet to ensure that the maintenance is effective, operational reliability is meeting VAA targets and is at optimum cost.

Audit and ensure conformity of aircraft

About you

To succeed in your application, we are looking for candidates who have aviation related engineering degree/HND (or equivalent) or a recognised apprenticeship and qualifications to the level of a licensed engineer or suitable documented industry experience.

You will have previous experience in aircraft Maintenance Programme and Reliability management, with an understanding of EASA Part M. Knowledge of the key safety and reliability issues surrounding aircraft systems and components would be ideal.

You will be an excellent communicator and be able to lead and motivate a team. You will have the ability to work on your own initiative and deliver on all objectives coupled with demonstrable leadership and management experience. If the above sounds like you, we would love to hear from you!

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger
Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.
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