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Virgin Atlantic puts its own people at the heart of everything of it does. Why? Because they live and breathe our brand, and they’re the ones who make it happen for our customers. So it’s only right that our HR and training teams are the best of the best. Our HR Centre of Excellence recruits, retains and rewards our people.

Virgin Atlantic HR and training employees

They do everything from partnering with our business on transformation projects and giving managers strategic advice to supporting the day to day needs of our people. As Virgin Atlantic and Virgin Holidays are such diverse businesses, working for our HR department is exciting, varied and a fab opportunity to get to grips with fascinating companies and fast paced industries.

Customer Training

Virgin Atlantic and Virgin Holidays have seriously impressive reputations for customer service. But we wouldn’t be able to deliver such greatness if it wasn’t for our Customer Training. This team makes sure that everyone who interacts with customers does so in a perfectly on brand way, that they’re confident enough to deal with almost any scenario and that they always deliver excellence.

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Join our HR & Training team

Organisational Development (OD)

As big international businesses, Virgin Atlantic and Virgin Holidays have a lot to live up to. That’s why it’s so important that we co-create our own future – with the help of Organisational Development. OD helps internal teams build on their capabilities to deliver corporate objectives.

To work for this team, you need to be passionate about our People agenda but also be commercially savvy and think about the bigger picture.

Broadly, the People team is organised in these main areas:

  • Resourcing and Staff Travel
  • OD & Customer training
  • HR Systems and HR Shared Services
  • Reward
  • Business Transformation (Business Partnering)
  • Employee Relations

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