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Suzanne, Cabin Crew

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Hi, I'm Suzie, and I work as Cabin Crew and also as a Cabin Crew Recruitment Assessor

I interact with people every day and so I have to quickly build relationships for both of my roles as Cabin Crew and as Recruitment Assessor (RA). I use my customer service skills and organisational skills, and have to be flexible and adaptable. People skills are vital, and it's exciting to meet new people with different cultures, nationalities, and needs - and find out lots about them.

Of course being cabin crew changes your whole life, and takes you at least 6 months to get used to it! We really focus on customer service as it gives us all the ability to build really strong relationships with our customers.

When I joined Virgin, I really didn't expect to be able to do so many things and didn't know there would be other opportunities. I've been team leader on our Flying without Fear course and also did some PR work, promoting our brand.

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I was delighted to get my role as Recruitment Assessor. It was something I really wanted to do and it's worked out really well. I've learned loads more about the business and it's improved my Cabin Crew position too as I understand even more about the role through interviewing for it.

I have also been fortunate to have had the opportunity to work overseas helping with the Virgin Australia exchange programme which was a great experience.

We get great feedback that people enjoy their assessment day with us, and even if unsuccessful they still want to come and work with us! A lot of work goes into making the recruitment process a positive experience for every candidate.

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"We have high standards and to be honest it can be hard to get a job here. We all take pride in recruiting people that are right for the job and people who can really deliver what we're looking for."

It's a great team here at Virgin, really diverse and very supportive. When you're out and about in uniform it always provokes a positive reaction. It makes me so proud to work for the company. You form bonds really quickly and working here gives us all a massive sense of pride and loyalty.

Cabin Crew recruitment

Virgin Atlantic looks for customer-friendly people with a positive attitude and high standards of professionalism, who genuinely enjoy helping our customers, solving problems and building our reputation for great service. So if you think you can meet our high service standards, come and join us!


Search for our latest Cabin Crew vacancies today.

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